Refund Policy
Apr 03, 2024
If you are not completely satisfied with your purchase, you can easily exchange or refund. Just follow the instructions and submit a return/exchange request on your order page, and we will do our best to accommodate your request.
Customers only need to pay one shipping fee (including return); consumers are not charged restocking fees when returning items.
Easy Exchange:
Need a different size, color or pattern? You can easily exchange as long as it is in stock.
Quick Refund:
Return the returned item along with the original packaging and original tags to our return center. We will refund your original payment method within one week.
Return Policy
- Purchased items can be returned or exchanged within 14 days (14 days or more) from the date of receipt.
- Items must be in unused, undamaged original packaging with all original tags, ensuring that all items in the packaging are intact
Cancel Order
After placing an order, the order automatically enters the product lock 🔒 stage, and the worker starts processing the order. If you decide to cancel the order, please submit Contact Us for help. Cancelled orders will be subject to a 30% cancellation fee. If the order has been shipped, we will not accept order cancellation requests.
Items that do not meet these conditions will not be returned.
If a return is required, please contact our customer team so that we can better help you solve the problem. Thank you very much. Please contact our customer service to obtain the return address.
Thank you~
If the return is caused by the consumer, the consumer is responsible for the shipping cost. The specific cost depends on the courier you choose.
If the goods received are damaged or incorrect due to our reasons, the consumer is not responsible for the shipping cost.